What is a Supply Chain; Decision phases in a supply Chain; Process view of a SupplyChain; The importance of Supply Chain Flows; Examples of Supply Chains.Competitive and Supply Chain strategies; Achieving strategic fit; Expandingstrategic scope.
Drivers of Supply Chain Performance; A framework for structuring drivers;Facilities, Inventory, Transportation, and Information; Obstacles to achievestrategic fitThe role of distribution in the Supply Chain; factors influencing distributionnetwork design; Design options for a distribution network; the value ofdistributors in the Supply Chain; Distribution Networks in practice.
The role of network design in the Supply Chain; Factorsinfluencing Network design Decisions; A framework for Network DesignDecisions; Models for facility Location and Capacity Allocation; makingNetwork Design decisions in practice.The impact of uncertainty on Network design; Discounted cash flow analysis;Representations of uncertainty; Evaluating Network Design decisions usingDecision Trees; Making Supply Chain decisions under uncertainty inpractice.
The role of forecasting in a Supply Chain; Characteristics of forecast; Components of a forecast andforecasting methods; Basic approach of Demand forecasting; Time seriesforecasting methods; Measures of forecast errors; The role of aggregateplanning in a supply Chain; The aggregate planning problem; Aggregateplanning strategies.
The role of cycle inventory in a supply Chain;Economies of scale to exploit fixed costs, quantity discounts; Short-termdiscounting; Managing multi-echelon cycle inventory; Estimating cycleinventory related costs in practice.
The role of transportation in the Supply Chain; Factorsaffecting transportation decisions; Modes of transportation and theirperformance characteristics; Design options for a transportation network;Trade-offs in transportation design; Tailored transportation; Routing andscheduling in transportation; Making transportation decisions in practice.
The role of revenue management in Supply Chain; revenue management for multiple customersegments, perishable assets, seasonal demand, and bulk and spot contracts;Using revenue management in practiceLack of Supply Chain coordination and Bullwhip effect; Effect of lack ofcoordination on performance; Obstacles to coordination in the Supply Chain;managerial levers to achieve coordination; Building strategic partnershipsand trust within a supply Chain; Achieving coordination in practice.
The role of IT in the Supply Chain; TheSupply Chain IT framework; CRM; Internal SCM; Supplier RelationshipManagement; The transaction management foundation; The future if IT inSCM; Supply Chain It in practice.The role of E-Business in Supply Chain; The E-Business framework; TheB2B addition to the E-Business framework; E-Business in practice