Definition of Organization Behaviour and Historical development, Environmental context (Information Technology and Globalization, Diversity and Ethics, Design and Cultural, Reward Systems).
Foundations of individual behaviour, individual differences. Ability. Attitude, Aptitude, interests. Values.
Definition, Theories of Learning, Individual Decision Making, classical conditioning, operant conditioning, social learning theory, continuous and intermittent reinforcement.
Definition, Factors influencing perception, attribution theory, selective perception, projection, stereotyping, Halo effect.
Maslow's Hierarchy of Needs theory, Mc-Gregor's theory X and Y, Hertzberg's motivation Hygiene theory, David Mc-Clelland’s three needs theory, Victor Vroom's expectancy theory of motivation.
Definition and classification of groups, Factors affecting group formation, stages of group development, Norms, Hawthorne studies, group processes, group tasks, group decision making.
Definition of conflict, functional and dysfunctional conflict, stages of conflict process. Sources of stress, fatigue and its impact on productivity. Job satisfaction, job rotation, enrichment, job enlargement and reengineering work process.
Useful definitions, communication principles, communication system, role of communication in management, barriers in communication, how to overcome the barriers, rule of effective communication.